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Term 1, Class 2

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What is Design Thinking?

Learning Objectives

• build familiarity and rapport among students, and with teaching team
• gain an understanding of the human-centred design process

Pre-Class Assignment

• What is Design Thinking? (2 min)
• IDEO shopping cart “deep dive” (20 min)
• How We Design on the UberEATS Team (5 min)

Class Outline

• Personal Introductions & Super Power
  • What ‘super power’ do you bring to the team? This doesn’t need to be X-ray vision or the ability to fly. But everyone has unique experiences and skills, that can contribute to the innovation process. Everyone gets 2–3 minutes to share what they bring to the class and how it could contribute to success in the class. 45 min
• Discussion of video and reading
  • what are the key elements of the design process that are illustrated in this video?
  • what are notable features of the team involved?
  • do you have any critiques of the process or the result?
  • how do you see the UberEATs case study as an example of human-centred design? What do they do similarly or differently from the IDEO team? 30 min